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Welcome to

YOUR NEXT BIG THING

You don't have to change the world on your own!

Attain a crystal clear understanding of your business on a global scale, identify precisely the necessary steps to take next, and establish the strategic measures to propel your business towards progress.

It DOESN'T Have to be SO Difficult!
Your Success Can be SIMPLIFIED.

Navigating your business from within can obscure the bigger picture. That's where I step in. I adopt a comprehensive vantage point of your business to assist you in recognizing its interconnectedness, prioritizing key aspects, and determining the subsequent steps essential for realizing your objectives.

IDENTIFY OBSTACLES


We'll find the factors obstructing the path from your current position to your desired destination.

CREATE STRATEGY

Using the business growth framework (below), we will chart the course for every action you need to take.

GET RESULTS

Put strategy into action, yielding outcomes. I can collaborate with you and your team to carry out tasks effectively.

REFINE AND REDEFINE

We'll consistently review the actions taken to see what is effective, and then intensify our efforts in that direction.

GROWTH FRAMEWORK

 

There are eight main areas to any business. Using the growth framework below, we'll tackle those (most likely 1 - 3) which will propel your business forward.

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Establishing a solid groundwork


Defining the company's vision and course. Engaging employees in adopting the vision and guaranteeing its execution. Facilitating proficient communication. Making decisions and entrusting tasks. Clarifying departmental arrangements and responsibilities. Recruiting exceptional talents. Enhancing and refining products. Cultivating an in-depth comprehension of clients. Setting priorities. Managing budgets.

Leadership

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Attracting your dream clients

We will delve into the eight components of a marketing strategy: defining the target audience, crafting messaging, selecting appropriate media, fostering engagement, optimizing sales conversion, ensuring effective product delivery, leveraging referrals, and implementing re-engagement strategies.

Marketing

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Excel your customer's expectations

Assessing the effectiveness of your products/services through instruments like Net Promoter Score (NPS), Customer Effort Score, and Customer Churn Rate. We will explore the customer experience enhancement matrix to pinpoint areas for enhancing customer satisfaction, fostering loyalty, and ultimately boosting revenue.

Customer Satisfaction

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Let your systems do the hard work

In pursuit of reliable outcomes, we will assess your current systems and enhance them to facilitate more efficient work practices. Where gaps exist, we will establish new systems and implement them. Additionally, we will explore the 2x Operating Systems to transform the value you provide into a mechanism that empowers you to amplify your influence.

Systems

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Fostering an admired company culture


Dedicate yourself to purposeful cultivation of culture. Determine the fundamental principles of the company. Consistently convey and exhibit these fundamental principles. Recruit based on alignment with structure and culture, rather than solely seeking assistance. Recognize areas with talent shortages. Make informed decisions regarding who and when to bring aboard.

Attracting and retaining exceptional talents.

Teams & Culture

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Money made simple

Cultivating a positive relationship with money and overcoming internal barriers to achievement (often linked to self-worth, guilt, fear, and shame). Constructing a fundamental money flow visualization. Establishing transparency in finances. Determining appropriate pricing for services/products, Predicting cash flow, and Employing financial tools from expert coach Pam Prior for budgeting.

Finance

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Bridge the gap between aspirations and achievement 
We will formulate a meticulously designed strategy and pair it with a transparent planning procedure. Addressing the following six questions: Why is our work essential? What is our desired destination? How can we fulfill our purpose? Who needs to be engaged? What practical steps will generate results? When is the targeted achievement? Subsequently, we will craft a One Page Strategic Plan (OPSP) for effective implementation.

Strategy

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Define clear step-by-step roadmap

To plan effectively and realise the swift execution of your vision, we'll plan using The Planning Circles, a system which takes the six areas of your business - people, operations, product, client expeirence, marketing and finance - set OKRs (Objectives and Key Results),  then define the KPIs (Key Performance Indicators).  We'll consider annual, quarterly and monthly goals, and put them into practice, with a system of action and reflection.

Planning

Katie working at the Academy

Business and Finance is not about maths or luck, its about strategy and choices!

I'm very good at what I do and I can REALLY help you make informed choices and grow. Effective, but not cheap.

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